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Army Community Service (ACS)



The mission of ACS is to facilitate the commander's ability to provide comprehensive, standardized, coordinated and responsive services that support Soldiers, Department of the Army civilians, and Families regardless of geographical location and to maximize technology and resources, eliminate duplication in service delivery and measure service effectiveness.

Learn About Army Life

Army Family Team Building (AFTB)

Army Family Team Building is a series of training modules taught through your local Army Community Service or Family Program’s office that cover topics such as basic information about the Army, personal growth skills and leadership skills. AFTB improves personal and Family preparedness which enhances overall Army readiness and helps America’s Army adapt to a changing world.

AFTB helps you to not just cope with, but enjoy the military lifestyle. Many of the courses can be applied toward resume’ and career building, self-development and leadership skills. AFTB provides the knowledge and self-confidence to take responsibility for yourself and your Family. The training is available to Soldiers, Family members of all Soldiers, Department of Defense civilians and volunteers

My Army OneSource: Army Family Team Building

Contact your AFTB Program Manager more information.


Information & Referral Program

A comprehensive resource file provides information on both military and civilian agencies to Soldiers, family members and DA civilians. Trained personnel will assist clients to find the appropriate and available resources.

Where available, this program offers a special Host Nation Services which includes un-certified translations of host nation language correspondence and bills. 

For further assistance or help feel free to contact ACS.

Relocation Readiness Program

Welcome to Relocation Readiness! Moving is a part of life for Soldiers, Government Civilians and their Families. The Army Community Service Relocation Readiness Program provides assistance to the Total Army Family. We are dedicated to ensuring our clients are capable of surviving and thriving through the PCS and ETS processes. We have developed this program to assist you in finding information and resources to make you more resilient and agile as you navigate your next move.

Your first stop once you are notified of a pending PCS or ETS move should be your local ACS (Family Center) where you can meet with a Relocation Readiness Program Manager who will serve as a subject matter expert in assisting you through the process.

Household Goods Lending Closet

When relocating to a new installation, you can borrow basic household goods such as: 

  • Pots and pans 
  • Dishes 
  • High chairs and car safety seats
  • Kitchen appliances

Contact the ACS Relocation Manager for more information.  305-437-2645 & 305-437-2726


Violence Prevention and Education

The US Army Family Advocacy Program is dedicated to the prevention, education, prompt reporting, investigation, intervention and treatment of spouse and child abuse. The program provides a variety of services to soldiers and families to enhance their relationship skills and improve their quality of life. This mission is accomplished through a variety of groups, seminars, workshops and counseling and intervention services.

  • Emergency Placement Care Program (EPC)
  • Victim Advocacy Program (Domestic Violence)
  • Sexual Harassment and Assault Response Program (SHARP)
  • FAP education and prevention
  • New Parent Support Program (NPSP) 
  • Support groups and enrichment classes

Contact the Family Advocacy Program Manager to begin!


Sexual Harassment Assault Response and Prevention: 

SHARP 24-hour Response Hot Line: 877-995-5247


Victim Advocacy Program

The Family Advocacy Program: Victim Advocacy Services Program provides comprehensive assistance and support to victims of domestic abuse and sexual assault, including crisis intervention, safety planning, and assistance in securing medical treatment for injuries, information on legal rights and proceedings, and referral to military and civilian shelters and other resources available to victims. Victim Advocacy services are available 24 hours a day 7 days a week to Soldiers and Family members


New Parent Support Program

The Army’s New Parent Support Program is a key secondary prevention program within the Family Advocacy Program which falls under the umbrella of Army Community Service. Established in 1995, this voluntary participation program helps Soldiers and Family members who are expecting a child, or have a child or children up to 3 years of age, to build strong, healthy military families. Through a variety of supportive services including home visits, support groups and parenting classes, the NPSP helps Soldiers and Families learn to cope with stress, isolation, post-deployment reunions and the everyday demands of parenthood.

Emergency Contacts

If you or someone you know is in immediate danger, call 911


Domestic Violence Hotline (24 hours a day): 1−800−799−SAFE (7233) or TTY 1−800−787−3224

If you or someone your child is in immediate danger, call the FLORIDA DEPARTMENT OF CHILDREN AND FAMILIES HOTLINE, (800) 96-ABUSE (22873)

You can also call (305) 437-2734 to contact a Domestic Abuse Victim Advocate, 9301 NW 33rd Street, Installation Services Center, Army Community Service (Family Support,) 2nd Floor, Suite E2019, hours: Monday-Friday, 7am - 4pm

To report suspected abuse:

Installation Reporting point of contact (RPOC) for Child Abuse: Department of Emergency Services (DES) - (305) 437-2848

The US Army Family Advocacy Program is dedicated to the prevention, education, prompt reporting, investigation, intervention and treatment of spouse and child abuse. The program provides a variety of services to soldiers and families to enhance their relationship skills and improve their quality of life. This mission is accomplished through a variety of groups, seminars, workshops and counseling and intervention services.

Domestic Violence Reporting Options:

The U.S. military is built upon the foundation of the Commander's "need to know" everything about the safety and well-being of the Service Member and their Family in order to continually assess the Service Members' fitness for duty and any potential impact on "mission readiness." However, the Department of Defense has recently made a critical exception to this “need to know” for domestic-violence victims giving each individual the option of either making a "restricted" or "unrestricted" report.

What are Restricted and Unrestricted Reports for Domestic Violence?

  • Unrestricted Report - This option is for victims of sexual assault who desire medical treatment, counseling, legal assistance, SARC/SHARP Specialist and VA/SHARP Specialist assistance, and an official investigation of the crime. When selecting unrestricted reporting, you may report the incident to the SARC/SHARP Specialist or VA/SHARP Specialist, request healthcare providers to notify law enforcement, contact law enforcement yourself, or use current reporting channels, e.g., chain of command. Upon notification of a reported sexual assault, the SARC/SHARP Specialist will immediately assign a VA/SHARP Specialist. You will also be advised of your right to access to legal assistance that is separate from prosecution resources. At the victim's discretion/request, the healthcare provider shall conduct a sexual assault forensic examination (SAFE), which may include the collection of evidence. Details regarding the incident will be limited to only those personnel who have a legitimate need to know.
  • Restricted Report - Sexual assault victims who want to confidentially disclose a sexual assault without triggering an official investigation can contact a SARC/SHARP Specialist, VA/SHARP Specialist, or a healthcare provider. By filing a restricted report with a SARC/SHARP Specialist, VA/SHARP Specialist, or a healthcare provider, a victim can disclose the sexual assault without triggering an official investigation AND receive medical treatment, advocacy services, legal assistance, and counseling. Victim conversations with a SARC/SHARP Specialist or VA/ SHARP Specialist about the sexual assault are confidential communications, not to be disclosed to others, including law enforcement or the chain of command, except in a few very rare circumstances. Discussing a sexual assault with a chaplain is not the same as filing a restricted report, but communications with a chaplain are privileged under Military Rule of Evidence 503 and AR 165-1.

Regardless of the path the victim chooses, either unrestricted or restricted, all victims are eligible for services that include medical evaluation and counseling, if so desired.

The Family Advocacy Program (FAP) outlined in AR 608-18 focuses attention on family life and the needs of spouses, children, and Soldiers. U.S. Army Garrison-Miami has procedures and policies that detail responsibilities for the investigation and management of reported incidents of child/spouse abuse cases. Other programs included under FAP are the New Parent Support Program (NPSP), Victim Advocate Program (VA), and Sexual Harassment/Assault Response Program (SHARP).

Services Provided:

Assistance is available if you or someone you know is experiencing violence in the home (child or spouse abuse.) The FAP Program Manager provides information and assistance in reporting cases of abuse and making referrals for those in need of emergency shelter, medical assistance, and /or counseling.


To identify Soldiers and family members who are involved in child abuse or neglect and/or spouse abuse.


To encourage self-referral as the primary way a family gets the help it needs. The program's emphasis is on strengthening families and keeping them together, rather than on punishment. Family members are encouraged to seek help when they recognize warning signs that indicate they may be mistreating their children or failing to communicate effectively with their spouses.


To encourage all people to be alert and to report a situation dangerous or harmful to a child, and to educate community members on reporting suspected child maltreatment and spouse abuse.


Domestic Violence and Child Abuse prevention briefings, Stress Management, Anger Management, Marriage and Relationship Workshops, Grief, Loss and Trauma Trainings.


To provide referrals for individual, martial & family counseling; including the use of appropriate child management techniques, and how to improve couples communication skills.

Victim Advocates:

Provide assistance to victims of domestic violence to include information on obtaining restraining orders, accompanying a victim to court, and information/referral to appropriate agencies.

Call (305) 437-2734 to contact a Victim Advocate or contact the Domestic Violence Hotline (24 hours a day) 1-800-799−SAFE (7233) or TTY 1−800−787−3224.

Do you Have a Plan?

Most cases of domestic violence the victim is not prepared to be on their own and as a result the return to the abuser. Before leaving an abusive situation make sure you have a plan in place. Use this site to prepare your plan:

What is Partner Abuse?

Partner abuse is defined as a pattern of behavior resulting in emotional/psychological abuse, economic control, and/or interference with personal liberty that is directed toward a person of the opposite sex. In other words spouse or partner abuse can include something as obvious as a slap or a hit, but also includes less noticeable controlling, threatening or emotionally abusive behaviors. No one needs to stay in a relationship where they are being physically or emotionally abused by their partner or spouse.  Take the Relationship Quiz to find out more about your relationship.

What help is out there for a victim?

  • National Domestic Violence Hotline: (800) 799-7233
  • Roxcy Bolton Treatment Center: (305) 585-RAPE (7273)
  • Jackson Memorial Center Emergency Room: (305) 585-6910
  • Clinic Behavioral Health: (305) 437-0519

These are just a few of the places that can provide good advice to anonymous callers seeking answers.  In many cases, the caller may be told that they can give their name, come in for help, and still receive private information, medical care and other support without having to initiate a Family Advocacy assessment, tell command or make a police report.

There are shelters available in the community for female victims of abuse and their children where they can receive private, effective information on how to heal their relationship or escape, depending on the victim’s desires.  For victims who may be scared that their family will lose their source of income if a soldier is kicked out of the Army or put in prison or jail for spouse abuse, the military has programs that may continue to support victims in these cases.

Many foreign-born victims may have been threatened by their spouse that they will be deported or lose citizenship if they tell about the abuse.  The Relocation Readiness Program can help foreign born spouses find help and supportive friends.

I’m not a victim, but I suspect that my friend is. What can I do?

The National Domestic Violence Hotline can give great tips and information on how to help a friend.  Please consider referring a friend to professional help by asking them to contact the USAG-Miami Victim Hotline or to go to Social Work Services located in the Health Clinic on the installation.  Do not attempt to take care of things yourself.  Domestic Violence can be a very complex and potentially dangerous issue. 

How about my privacy?

The military is committed to finding ways for victims of abuse to get the best, most private help possible.  In many cases an abused partner can receive completely private help depending upon how severe the situation is, if they first contact either a victim advocate, or a health care provider at one of the on-post clinics or the Roxcy BoltonTreatment Center at Jackson Memorial Hospital. In cases where there is an obvious danger of imminent threat of harm or the presence of child abuse, a care provider may have to notify others to ensure the safety of all persons involved in an abusive situation.  Anyone needing information or help for partner or spouse abuse, who is worried about being reported or about their privacy should still call someone. Victims can ensure their privacy by not giving their name until they feel completely informed about the best options they have for getting help. Contact a Victim Advocate at (305) 437-2734 Monday-Friday 7 am – 4 pm to find out more about victim privacy.

Help for an abusive partner:

Many spouses would like to find help for their abusive partner and many abusive partners may welcome this support. There are many counseling options and support groups in the community.  Personnel at any of the listed numbers can provide information on help available. If a partner is being physically abusive marriage or couples counseling is often not a good choice, but there are many other very good options for help.

What is the Commander’s role?

Commanders and other leaders are required to report family violence, to seek help for all parties involved and to help ensure safety to the fullest extent possible.  Commanders and the military or local police can provide a great deal of effective help, including documenting the abuse, arresting the offender, helping with securing a military or civilian no-contact/protective order to ensure the victim is safe, helping to find legal assistance and ordering an offender/service member to treatment.  Although commanders and leaders are concerned about the safety of families in their units and cannot fully ensure this safety unless they know about abuse, they also understand that many victims will never come forward unless they are provided an option to keep their situation completely private.

How are children affected by domestic violence?

Children usually know something is not right, even if they haven’t been in the room during a family violence incident and may show different reactions according to their age.  Most offenders have learned their behavior from growing up in an abusive home of their own.  Younger children may exhibit self-blame that can precipitate feelings of guilt, worry, and anxiety.  Children may become withdrawn, non-verbal, and exhibit regressed behaviors such as clinging and whining.  Eating and sleeping difficulty, concentration problems, generalized anxiety, and physical complaints (e.g., headaches) may also occur.  If you would like to find out more information, please contact any of the listed numbers on this page.

Child Abuse Prevention:

If you suspect a child is being abused or neglected in Florida, the law requires you to report it to the Florida Abuse Hotline at 1-800-96-ABUSE (1-800-962-2873). The Installation Reporting Point of Contact (RPOC) for Child Abuse: Department of Emergency Services (DES) - (305) 437-2848.

The Family Advocacy Program (FAP) outlined in AR 608-18 focuses attention on Family life and the needs of spouses, children, and service members. USAG-Miami has procedures and policies that detail responsibilities for the investigation and management of reported incidents of child and spouse abuse cases.

Definitions of Child Abuse and Neglect:

State of Florida                                                                                                   

Department of the Army                                                                                      

For more information on reporting child abuse and neglect, please read Reporting Abuse:

When to Leave Your Kids Home Alone:

Children left unsupervised or in the care of young siblings are at increased risk for accidental injury and behavioral and academic problems. Florida law does not have a hard and fast rule about when children can be left home alone, but instead expects parents to take all of the circumstances into account when deciding what level of supervision is needed.

Because children mature at different rates, there is no single, pre-set age at which children are considered “old enough” to stay home by themselves for short periods. Parents must evaluate their child’s individual development and physical capabilities.

The National SAFE KIDS Campaign recommends that children not be left alone before the age of 12. Many other children will not be ready until later than that. Also, experts caution that older siblings are generally not ready for the responsibility of supervising younger children until the age of 15 or older.


EFMP (Exceptional Family Member Program)

The Exceptional Family Member Program (EFMP) provides comprehensive support to family members with special needs. EFMP takes an all-inclusive approach to coordinate military and civilian community, educational, medical, housing, and personnel services to help Soldiers and their Families with special needs.

An Exceptional Family Member is a Family member with any physical, emotional, developmental, or intellectual disorder that requires special treatment, therapy, education, training, or counseling, and meets the eligibility criteria. 

Soldiers* with Exceptional Family Members are required to register for EFMP and keep enrollment information current. This way, Family needs will be considered during the OCONUS assignments process.

If you’re eligible for EFMP services, Family members must be screened and enrolled when they accompany authorized Soldiers on OCONUS assignments. Screenings include medical records review for all Family members and developmental screening for all children aged 72 months and younger.

For more information about EFMP, contact the EFMP point of contact through your nearest Army medical treatment facility.

*Who must enroll in the program?

      (1) Active Army

      (2) U.S. Army Reserve (USAR) Soldiers in the Active Guard Reserve (AGR) Program

      (3) Army National Guard (ARNG) AGR personnel serving under authority of 10 USC and 32 USC.

Department of the Army civilian employees do not enroll in the program.

You must identify dependent children with special education and medically related service needs and, Family members with medical needs each time they process for an assignment to a location outside the United States, where Family member travel is authorized at government expense.

Employment Readiness

Employment Readiness Program (ERP)

The South Florida Career Centers offer resources to help with your career plan and job search.  Whether you are a military spouse or Family member who just moved to the area, a retiree or DoD civilian looking for new opportunities, or active duty Military, active Reserve, National Guard member or Wounded Warrior, CareerSource South Florida and CareerSource Broward can help.

The Military Family Employment Advocacy Program is a state program designed to deliver priority workforce services for active duty military souses and Family members through Military Family Employment Advocate at the local career center.  Personnel eligible for assistance through this program include spouses and dependents of active duty military personnel, activated Florida National Guard members and other military reservists whose units have been activated.  Services provided include job search and placement assistance, career planning and counseling, case management, resume assistance, assessment and testing services, interviewing skills training, referral to educational and training programs, job fairs, job clubs and Reemployment Assistance.  Military spouses are also eligible to receive training and other supportive services under the Workforce Innovation and Opportunity Act.

CareerSource South Florida and Broward Career Centers services include:

·         Job Search and Placement Assistance

·         Resource Room which includes access to computers, internet, printers, fax machines and telephones

·         Professional Placement Network (PPN) which is a CareerSource South Florida program designed to transitional the professional career seeker back into the workforce or to a meaningful career change

·         Information on upcoming events such as seminars, job fairs, workshops and recruitments

·         Labor Market Information which lets you know how your salary compares to that of others in your position

·         You can also file your unemployment compensation claim online, download the claim form or learn about special unemployment compensation programs

·         Supportive Services which partners with social service agencies to bring job seekers a range of government services and resources under one umbrella

Additional resources are available for:

·         Veterans - if you are a veteran, priority workforce services my give you an advantage with job referrals, training, employability works and more.  If you have lost your job

·         Dislocated Workers – if you have lost your job, you may qualify for special assistance and training programs

A listing of the CareerSource South Florida and CareerSource Broward centers are available.


CareerSource South Florida Centers are open Mondays to Fridays from 8 a.m. to 5 p.m.  Additional information is available on the CareerSource South Florida website at                                              

Carol City Center                                Edison Courts Re-Employment Center

Center Manager: Vacant                    Center Manager: Yian Perrin
4888 NW 183rd Street                        325 MW 62nd Street
Suites 201-206                                  Miami, FL 331550
Miami Gardens, FL 33055                            Tel: 305-795-2058
Tel: 305-620-8012                                      Fax: 305-795-2059
Fax: 305-620-9813                 


Homestead Center                             Key Largo Center

Center Director: Elou Fleurine            Center Director: Alexandria Borges
28951 S. Dixie Highway                     103400 Overseas Highway
Homestead, FL 33033                        Suite 239
Tel: 305-242-5373                                      Key Largo, FL 33027
Fax: 305-242-2438                           Tel: 305-853-3540     Fax: 305-853-3543



Key West Center                                Little Havana Center

Center Director: Alexandria Borges     Center Director: Felipe Reboucas
1111 12th Street                                5040 NW 7th Street
Suites 307 & 308                               Suite 200
Key West, FL 33040                           Miami, FL 33126

Tel: 305-292-6762                                      Tel: 305-442-6900
Fax: 305-292-6891                           Fax: 305-460-5640


Miami Beach Center                           Northside Center

Center Director: Ana Hernandez                  Center Director: Maurice Gardner
833 6th Street                                     7900 NW 27th Avenue
2nd Floor                                           Suite 200
Miami Beach, FL 33139                      Miami, FL 33147
Tel: 305-532-5350                                      Tel: 305-693-2060
Fax: 305-532-9307                           Fax: 305-693-2071


North Miami Beach Center                            Opa-Locka Center

Center Director: Roxanne Isaacs                  Center Director: Vacant
801 NE 167th Street                                     780 Fisherman Street
North Miami Beach, FL 33162                      Suite 110
Tel: 305-654-7175                                               Opa-Locka, FL33054
Fax: 305-654-7188                                     Tel: 305-953-3407           Fox: 305-953-3415


Perrine Center                                             West Dade Center

Center Director: Robert Cambronne             Center Director: Carl Alexis
18901 SW 106 AVE, Suite 218                    8485 Bird Road, 2nd Floor
Miami, FL 33157                                          Miami, FL 33155
Tel: 305-252-4440                                               Tel: 305-228-2300
Fax: 305-278-1066                                     Fax: 305-228-2321


CareerSource Broward Centers are open Monday through Thursday, from 8 a.m. to 6 p.m. and Friday, from 8 a.m. to 5 p.m.  They are closed on legal holidays.  Additional information is available on the CareerSource Broward website at


North Center                                                         Central Center

4941 Coconut Creek Parkway                      2610 West Oakland Park Boulevard   

Coconut Creek, FL 33063                                      Oakland Park, FL 33311

Tel: 954-969-3541                                               Tel: 954-677-5555


South Center

7550 Davie Road Extension

Hollywood, FL 33024

Tel: 954-967-1010


Workforce Services Flyer - Office Schedule (002).pdf

Family Readiness Group

The Family Readiness Group (FRG) is organized to provide mutual support for a unit's family members. FRG forms the third component of the Army's family support system during deployment. It operates during periods of normal operations, as well, in close coordination with the affiliated unit and, if convenient, with ACS or the Reserve Component Family Program Coordinator's Office. The FRG also serves as an important source of inspiration, training, and support to empower Army families to increase and enhance their self-reliance.

Goals of the Family Readiness Group: To provide an opportunity for family members to mutually support each other, prevent isolation, provide information, help involve families in unit activities, and refer families to community resources when needed.

The two distinct levels of effort of Family Readiness Groups:

  • Activated function - The effort is concentrated around events such as pre-deployment and mobilization, deployment, and the immediate post-deployment periods. FRGs provide support to family members and soldiers by offering information on unit activities and meetings, and referral assistance about community resources. Activities during this level are geared toward helping family members prepare for imminent separation, cope during the separation, and to bond with other family members in the unit.
  • Sustaining function - There is a reduced degree of interaction between FRG volunteers and family members as well as within the FRG organization. This period occurs mainly during non-deployment periods. During this period, FRGs continue to update rosters of family member addresses and telephone numbers, continue regular meetings between FRG representatives and unit leaders, and, through group meetings or telephone contacts, provide welcoming, sponsorship, orientation, and networking support for new family members and families in crisis or transition.


Survivor Outreach Services

The mission of Survivor Outreach Services (SOS) is to advocate on behalf of all Families who have suffered the loss of an active duty Service Member and to educate the community about the Survivor Outreach Services Program. The program strives to build a unified support program which embraces and reassures Survivors that they are continually linked to their Military Family for as long as they desire. We provide connectivity to a wide range of resources including support groups, information briefings, links to other organizations that support Survivors and annual activities to recognize Service Members and their Surviving Families.

Our Fallen Service Members have paid the ultimate sacrifice. Their Families deserve our respect, gratitude, and the very best we can provide. If you’re a surviving Family member, Survivor Outreach Services (SOS) offers you access to support, information, and services, closest to where you live, when you need it and for as long as you need it.

Survivor Outreach Services is part of the Military Casualty Continuum of Care. It’s designed to provide long-term support to surviving Families of Fallen Service Members. Our goal is to reassure Survivors that they remain valued members of the Military Family.

Survivor Outreach Services helps in many ways:

Support Coordinators. The loss of a loved one often results in tremendous grief, which can be overwhelming. When faced with a tragedy, you may be wondering what direction to take. Your SOS Coordinator is your link to finding the resources and answers that will work best for you. Your local Support Coordinator is available to meet with you as you journey through this difficult transition by providing direct services as well as information, referrals, and recommendations. He can also connect you with support groups, spiritual resources, and bereavement and financial counselors. Your SOS Coordinator can also help you request and obtain copies of documents, navigate local, state, and federal agencies, and direct you to additional Survivor resources.

Financial Counselors. In times of emotional distress, figuring out what to do about finances can create a heavy burden. Survivor Outreach Services Financial Counselors provide professional financial information and services in areas such as investing, estate planning, tax issues, and basic budgeting. Our Financial Counselors are committed to helping you create financial security. They also help ensure you get the information you need to make sound financial decisions.

For more information on Survivor Outreach Services in Miami, contact our SOS Coordinator at (305) 437 2178.

National Advocacy

There are also resources at the national level to serve Survivors.  If you are not in the Miami area and want information about Survivor Outreach Services in your geographic area, you can contact the SOS Support Coordinator in Miami, visit or call toll free (855) 707-2769.

You can learn about the Gold Star symbols of honor surviving military families wear by visiting

Gold Star AdvocatesGold Star Advocates operate at the national level to provide support and address complaints about casualty assistance or receipt of benefits. You can contact them on their website at


Army Survivor Outreach Services -

American Widow Project -

American Gold Star Mothers, Inc. -

Gold Star Wives of America, Inc. -

Social Security Administration -

Tragedy Assistance Program for Survivors (TAPS) -


VA Bereavement Counseling - Http://

Veterans Affairs Office of Survivors Assistance -

Military One Source -



Gold Star Family Registry -

Travis Manion Foundation -

Humana Military -

Army Casualty Website -




Financial Readiness Program Services

Military Emergency Relief Services

Army Emergency Relief, Navy-Marine Corps Relief Society, Air Force Aid Society, Coast Guard Mutual Assistance

  • Eligibility for Emergency Financial Assistance: 
  • Active Duty/Retirees/Survivors and their eligible dependents
  • Retired from Active Duty because of longevity and their eligible dependents.
  • Retired Army Reserve and National Guard Soldiers receiving Retired pay and their eligible dependents.
  • Medically Retired Soldiers and their eligible dependents, including both those placed on the Permanent Disability Retired List (PDRL) or Temporary Disability Retirement List (TDRL).
  • Members of the Reserve Component of the Army (National Guard and Army Reserve under Title 10 U.S.C) on continuous Active Duty for more than 30 consecutive days and their eligible dependents. 
  • US Army spouses applying for AER require, Special Power of Attorney (SPOA). 



Contact United States Army Garrison-Miami, Army Community Services 305-437-2653, for an appointment.

  • You must have a “Valid" Military ID
  • Documentation of the emergency (statements)
  • Proof of Income
  • Completed AER Application for Financial Assistance


POC: Pamela M. Phillips, Financial Readiness /Military Emergency Relief Program Manager,; phone +1 (305) 437-2653, DSN 567-2653.  


 Financial Readiness Services                                         

Military Emergency Relief Services


Military Emergency Relief Services

Army Emergency Relief, Navy-Marine Corps Relief Society, Air Force Aid Society, Coast Guard Mutual Assistance

Eligibility for Emergency Financial Assistance

  • Active Duty/Retirees/Survivors and their eligible dependents
  • Retired from Active Duty because of longevity and their eligible dependents.
  • Retired Army Reserve and National Guard Soldiers receiving Retired pay and their eligible dependents.
  • Medically Retired Soldiers and their eligible dependents, including both those placed on the Permanent Disability Retired List (PDRL) or Temporary Disability Retirement List (TDRL).
  • Members of the Reserve Component of the Army (National Guard and Army Reserve under Title 10 U.S.C) on continuous Active Duty for more than 30 consecutive days and their eligible dependents. 
  • US Army spouses applying for AER require, Special Power of Attorney (SPOA). 



Contact United States Army Garrison-Miami, Army Community Services 305-437-2653, for an appointment.

  • You must have a “Valid" Military ID
  • Documentation of the emergency (statements)
  • Proof of Income
  • Completed AER Application for Financial Assistance


POC: Pamela M. Phillips, Financial Readiness /Military Emergency Relief Program Manager,; phone (305) 437-2653, DSN 567-2653.  




Contact Info - Programs, Medical, Emergency

 Please contact the appropriate program manager at the following number:


Family Advocacy



Family Advocacy Program Manager


1 (305)437-2734

You can also contact the assistance telephone numbers below:

Child and Spouse Abuse Hotline



Child and Spouse Abuse Hotline 24/7


1 (305)437-2848


Exceptional Family Member Program DSN Civilian
Exceptional Family Member Program Manager (312)567-2734 1 (305)437-2734


Law Enforcement



Directorate of Emergency Services


1 (305)437-2677

Off Post Emergency (Police/Fire)







Ambulance (24 hours)



Health Clinic


1 (305)437-3559

Off Post Emergency




Social Services & Counseling



Behavior Health/Social Work Services







SOS Coordinator 


1 (305)437-2178


Financial Readiness 



Financial Readiness Program Manager 


1 (305)437-2645






More Community Support